Whitelabel #

The “Whitelabel” option allows you to customize your domain and email settings to maintain a professional, branded experience for your clients. This includes setting up a custom subdomain and configuring SMTP settings for email communication.

Steps to Access and Set Up Whitelabel: #

• Access your account on the agency’s platform using your credentials.
• From the left navigation menu, click on “Settings.”

• Click on “Whitelabel” to open the white-label customization options.

Setting Up a Whitelabel Domain #

• In the “Whitelabel” section, you’ll see the option to set up a custom domain.
• Under “Whitelabel Settings”, enter the desired subdomain (e.g., ‘xyz.domain.com’) in the provided text box.
• After entering the subdomain, click the “Save” button to confirm your domain.

• Configure DNS Settings:
  • Follow the steps in the “Whitelabel Domain Setup Steps” box:
    • Step 1: Enter your whitelabel subdomain and save it.
    • Step 2: Add the provided IP address (e.g., ‘46.101.90.178’) in your DNS manager as an A record.
    • Step 3: Check DNS propagation using a tool like [dnschecker.org](https://dnschecker.org).
    • Step 4: Inform the support team once your DNS settings are updated; the request will be processed within 24 hours.
• This configuration lets you create a custom domain, enhancing your brand identity.

SMTP Settings #

• To ensure emails are sent from your own domain, configure the “SMTP Settings” in the White label section.
• In the “Whitelabel” section, click on the “SMTP Settings” button.

• Enter SMTP Details:
  • SMTP Host: Enter your SMTP host (e.g., ‘smtp.mailgun.org’).
  • SMTP User: Provide the SMTP username (e.g., ‘noreply@mg.ezwoms.in’).
  • SMTP Password: Enter the SMTP password.
  • SMTP Port: Typically, the SMTP port is ‘587’ for TLS or ‘465’ for SSL.
  • From Name: Input the name that will appear as the sender (e.g., your agency’s name).
  • From Email: Specify the email address used for outgoing emails (e.g., ‘noreply@mg.ezwoms.com’).
• After filling out the details, click “Save” to apply the SMTP settings.

• This setup allows emails to be sent from your domain, giving your communications a more professional appearance.